AI for the organizations that serve the community.
Pro bono pilots for nonprofits, and careful, governed AI for municipalities, school boards and public bodies.
For nonprofits and charities
Each year we take on a small number of pro bono projects with local nonprofits. You get a working AI helper and a team that knows how to run it.
Free AI readiness audit
We look at how your team spends its time and show you where AI could help, and where it shouldn't.
Pro bono pilot
One agent for one job, set up on tools you can afford, and handed over with clear instructions. Common choices:
- Reconnecting with donors who've stopped giving
- Filling volunteer shifts and sending reminders
- Answering common questions and routing the rest
- Finding grants and tracking reporting deadlines
What we ask in return
A little staff time, a baseline before we start, and permission to share the results as a case study.
Examples from the kinds of organizations we help
Adoption inquiries answered, volunteers free to focus
A handful of volunteers answer dozens of adoption emails, chase foster families, and still have to thank donors.
The agent answers routine inquiries, sends the right forms, and drafts updates. Volunteers make every decision about animals and homes.
- Answered 14 adoption inquiries with the application form and FAQApproved by Jen, 8:52
- Flagged 3 applications that look like a good fit for dogs needing quiet homesSent to the adoption team
- Reminded foster families about next week's vet clinicPre-approved reminder
- Drafted a donor update with this month's adoption storiesApproved by Jen, 4:05
No more scrambling to fill Saturday shifts
Last-minute cancellations leave shifts empty, and staff spend hours answering the same questions about hours and eligibility.
The agent fills open shifts from your waitlist, answers common questions, and pulls the numbers your funders ask for.
- Two volunteers cancelled for Saturday. Asked the waitlist and filled both shiftsApproved by Kim, 7:20
- Answered 9 questions about hours and eligibility, routed 2 to staffPre-approved answers
- Logged a grocery store donation and drafted a thank-youApproved by Kim, 12:10
- Prepared this month's visit numbers for the funder reportSent to Kim for review
Win back donors and never miss a grant
Last year's donors go quiet, and grant deadlines sneak up on a small team.
The agent finds lapsed donors, drafts personal notes that mention what they supported, and tracks grants that fit your programs.
- Found 41 donors who gave last year but not this yearList sent to Ana
- Drafted a personal note to each, mentioning the program they supportedApproved by Ana, 10:30
- Found 2 grants that match your youth program, with deadlinesSent to Ana
- Started a grant application using last year's final reportDraft ready for review
Illustrative examples. Names and numbers show how the work flows, not results from a specific client.
Time well spent. Less Sunday-night admin, more time for the cause, and for home.
For municipalities, school boards and public bodies
Ontario's Bill 194 sets new rules for how public sector organizations use AI, including accountability frameworks and oversight. We help you get the foundations right, then start with one low-risk, back-office win.
AI governance starter
An AI use policy, approval and logging design, and accountability documentation your board or council can review.
Back-office pilots
One process, one agent, staff approval built in. Good starting points:
- Staff questions about HR policies and procedures
- Facilities and maintenance requests
- Procurement paperwork and permit pre-checks
- Meeting summaries and routing resident inquiries
Staff and board training
Plain-language sessions on using AI safely and responsibly. More on learning.
We start away from sensitive records such as student or health data, keep people approving every action, and log everything an agent does.
Examples from public bodies
Back-office help, no student records
Every morning starts with absences to cover, and central staff field the same policy questions over and over.
The agent helps fill occasional teacher absences, answers staff policy questions from your own manuals, and turns facilities emails into work orders.
- 11 absences reported. Contacted occasional teachers in the agreed priority orderApproved by Lisa, 6:12
- 9 of 11 filled. Flagged the 2 remaining for dispatchSent to Lisa
- Answered 23 staff questions about the new leave policy, each citing the policy sectionAnswers from approved manual
- Turned 6 facilities emails into work orders with locations and photosApproved by Raj, 11:20
Resident questions routed the first time
Resident emails, calls and web forms land in shared inboxes, and staff spend hours forwarding them to the right department.
The agent sorts and routes every inquiry with a summary, pre-checks permit applications, and drafts plain-language summaries for council.
- Sorted 58 resident emails and web forms and routed each with a summaryApproved by Carol, 8:25
- Pre-checked 5 building permit applications and listed what each is missingSent to the permit clerk
- Drafted a plain-language summary of tonight's council reportApproved by Mike, 11:45
- Answered 30 questions about the new garbage day schedulePre-approved answers
Full programs, fewer phone calls
Programs fill up, people cancel, and spots sit empty while the waitlist never hears about them.
The agent fills cancelled spots from the waitlist, reminds families about registration dates, and summarizes program feedback.
- 3 cancellations in Saturday swim lessons. Offered spots to the waitlist in orderApproved by Tom, 9:15
- Reminded 120 families that fall registration opens ThursdayPre-approved reminder
- Answered 40 registration questions and routed 3 accessibility requests to staffSent to Tom
- Summarized 86 feedback survey responses into themes for the program reportDraft ready for review
Illustrative examples. Names and numbers show how the work flows, not results from a specific client.
The rules we design around
Bill 194
Strengthening Cyber Security and Building Trust in the Public Sector Act, 2024Brings AI under formal rules for Ontario's public sector, including accountability frameworks, risk management and transparency, with extra protections for children's information held by school boards.
MFIPPA and FIPPA
Ontario's public sector privacy lawsGovern how municipalities, school boards, colleges and provincial institutions collect and use personal information. Our agents use only what each job needs.
PHIPA
Personal Health Information Protection ActOntario's health privacy law. It's one reason we start pilots away from health and student records.
AODA
Accessibility for Ontarians with Disabilities ActAnything an agent writes for the public still has to be accessible, so we build that into templates and reviews.
CASL
Canada's Anti-Spam LegislationRegistered charities have an exemption for fundraising messages, but other electronic messages still need consent. Our agents respect both.
Directive on Automated Decision-Making
Government of Canada standardThe federal standard for AI that affects people. We borrow its impact assessment approach as good practice for every public sector pilot.
A plain-language summary as of 2026, not legal advice. We work alongside your privacy and legal staff.
Right on time. Residents get answers faster, and your team still heads home at five.